FAQ

All orders are processed within 1 to 3 business days. After shipment, the standard delivery period ranges from 6 to 12 business days. The delivery schedule may be slightly affected by customs clearance and logistics transportation.

We provide worldwide free shipping for all products. All customs duties, import taxes and additional logistics fees are fully covered by our store. No extra hidden charges need to be paid by customers.

Yes. Once your order is dispatched, a unique tracking number will be sent to your reserved email. You can check real-time logistics status through the official tracking channel.

We support a long-term return service. Unused, unopened and intact products with original packaging are eligible for return application. Manually damaged items or products with usage traces cannot be returned.

After we receive and verify the returned goods, the refund will be processed within 5 to 10 business days. The actual fund arrival time depends on the processing rules of your payment institution.

Return freight is covered by us for quality problems or delivery errors. For personal subjective return requests, customers shall bear the return shipping fee.

The unified settlement currency of this website is USD. All product prices and settlement records are denominated in United States Dollar with no currency conversion fees.

All fragrances are elaborately blended with premium raw materials under traditional craftsmanship. Each scent presents rich layers and long-lasting fragrance performance.

All consultation, feedback and after-sales applications need to be submitted through the official contact page. We do not provide any other private contact channels.

We adopt advanced encryption technology to protect user data. Personal information will never be sold or shared with third parties without explicit authorization. Cookies are used only to optimize browsing experience.